3.90 ★
Hilton Surfers Privately Managed Suite - Free Carpark & Internet
- Apartment·4 guests·2 bedrooms·2 bathrooms
Experience a new kind of indulgence here in our privately hosted 2 bedroom suite on the residential tower here in Hilton Surfers Paradise, where city meets sea in perfect harmony! Our serene getaway high above the bustling streets of Surfers Paradise.You’ll find yourself just moments from the golde...
Amenities
Swimming pool
Kitchen
Air conditioning
Washing Machine
Suitable for children
Internet
Available days
Reviews
3.90 (10)·Troy·June 2025
Negative: Collecting the keys
·matilda·April 2025
good
Positive: all
Negative: keys were not located at facility
·Petrina·April 2025
Most disappointing stay we have had in any property over the last few years that we have used booking.com.au
Positive: It’s very sad to say…. There was nothing to like in this property. The rooms were small. The bed was uncomfortable. The sheets used on the bed was from Kmart fitted sheet. It was discussing. We spent a lot of money for our 3 night stay. But it was very disappointing and upset to walk in something that bad.
Negative: Every thing in that apartment was disgusting and disappointing. The cleaning was disgusting. The shower and bathtub had mould on the tiles. The cleaners left the previous person dirty floss in the bathroom. The kitchen was very oily and grubby. We had to wash every utensil before we could use it. I have pics. The air-conditioning shut off every hour and we had to get out of bed to restart it and the list goes on.
We got in touch with the host and they’re pretty much said it is what it is deal with it or you can go and find something else
We know now doubt we should we ever use booking.com.au ever again I experience with Airbnb has never been like this.
If you like, I could upload pictures about the property. I wish you guys did some research or actually had a person on the floor to check on the properties that you offer to tourist.
·Bree·March 2025
Fine, but a bit of an effort.
Positive: The location was good for what we wanted. The apartment was a good size.
Negative: We requested linens for the sofa bed and there were none. It was late when we returned so could do nothing about this. There was no extra linens anywhere. It was a bit of an effort to collect keys and find the apartment. Whilst there are detailed instructions, they are a mile long and it was a bit frustrating. The wifi wouldn't connect. Not a huge issue, but a bit annoying. The lifts take FOREVER at certain times as the building is large- so don't book an Uber until you are on the ground!
·healy·February 2025
Great location happy with the stay
Positive: Location
Negative: Bed sheets were not clean and made properly
Could not switch off timer on air con so it kept turning itself off during the night
Not enough bath towels
Good to know
House Rules
Check-in: 3 pm
Check-out: 10 am
Pets: not allowed
Smoking inside: not allowed
Cancellation Policy
100% refund up to 14 days before arrival
50% refund up to 7 days before arrival